CRM Software in Azerbaijan - Odoo CRM

Why do you need it?

Using Excel to track sales opportunities is like relying on memory. Keeping customer calls, meetings and emails in separate places makes coordination within the team difficult. The CRM module brings all of this together and helps your sales team close more deals.

How does it work?

When a new lead arrives - through a website form, an email or a call - the system records it automatically. The representative schedules meetings, writes notes and tracks the outcome. The pipeline view shows at a glance how many opportunities sit at each stage.

Key features

• Drag-and-drop kanban pipeline - move opportunities between stages
• Lead scoring - the warmest prospects rise to the top automatically
• Activity planning: calls, meetings, emails - all from within the CRM
• Email synchronisation - sent and received messages are logged automatically
• Messaging with customers through WhatsApp integration
• Deal forecasting - the monthly revenue outlook always in view
• Lost deal analysis - understand why an opportunity was lost
• Task sharing and collaboration within the team
• Duplicate lead detection and merging
• Direct link to the Sales module - win the deal and the order is created automatically

Video overview