1. Introduction
At Arter LLC, protecting the privacy of our customers and website visitors is our top priority. This Privacy Policy explains how personal and corporate data is collected, processed, and protected within the scope of our ERP, CRM, HR, and other digital business solutions offered through our platform.
2. Data We Collect
In order to improve our service quality and provide you with the most suitable business solutions, we may collect the following data:
- Contact Information: First name, last name, business email address, and phone number.
- Corporate Information: Company name, industry sector, and information regarding required software solutions.
- Technical Information: IP address, browser data, usage statistics collected via cookies, and in-website behavioral data.
3. Purpose of Data Use
The collected data is used solely for the following purposes:
- To conduct analysis and prepare personalized proposals for digitizing your business processes;
- To respond to customer support requests and provide technical assistance;
- To inform you about software updates, new modules, and industry innovations;
- To ensure platform security and resolve technical issues in a timely manner.
4. Data Security & PCI DSS Standards
Arter LLC maintains the security of your corporate data at the highest level:
- Security Protocols: All data exchanges are protected with modern encryption methods (SSL/TLS).
- Payment Security: Payments during service purchases are processed through PCI DSS-compliant secure payment systems. Your card details are never stored by us under any circumstances.
- Access Control: Only authorized personnel can access data; all access events are logged.
5. Data Sharing
Your personal and corporate data is never sold, rented, or shared with any third party for commercial purposes, except as required by legal obligations. Your data may only be shared with our trusted partners involved in service delivery processes, with your explicit consent.
6. Your Rights and Choices
- Data Access: You have the right to learn about and request a copy of the data stored about you.
- Correction and Deletion: You may request the correction of inaccurate data or the deletion of data whose legal retention period has expired.
- Marketing Communications: You may opt out of informational emails sent by us at any time.
- Portability: You have the right to request the transfer of your data in a machine-readable format.
7. Contact
If you have any questions, suggestions, or requests regarding our Privacy Policy, please contact us:
Email: [email protected] Website: www.arter.az