Measurement of Workflow

The measurement of workflow aims to gain a deeper understanding of a company's operational processes and optimize them. In this phase, various business processes are analyzed, assessing time consumption and resource usage.

• Mapping Existing Processes: The first step is to map out the current workflows. Each process stage, responsible individuals, and resources used are described in detail. This illustrates how the processes work and highlights areas that need improvement.

• Measuring Completion Time: The time taken to complete each business process is measured. This helps determine which workflows are fast or slow. Time measurement aids in making informed decisions to manage processes more efficiently.

• Analyzing Resource Usage: The amount and effectiveness of resources used in business processes are analyzed. Issues such as resource waste or shortages are identified. This analysis helps optimize the use of resources.

• Identifying Challenges and Problems: The difficulties and issues encountered in processes are identified. This ensures the processes are organized more effectively and highlights areas for improvement in the ERP system application.

• Defining Key Metrics and Performance Indicators: Based on workflow analysis, appropriate metrics and performance criteria are established. These indicators are used to measure how effective the processes are and to evaluate the application of the ERP system.

Workflow measurement ensures a better understanding of processes and supports more accurate decision-making during the implementation of the ERP system.